Conference Speakers (as confirmed)
Despina Spanou, Director for Consumers at the Directorate-General for Justice and Consumers of the European Commission
Arnold Pinder, Chairman of the National Consumer Federation
Andy Allen , Service Director at the Trading Standards Institute for the European Consumer Centre and leader of the accreditation process
Peter Lovitt, Department of Business, Innovation and Skills
Colin Rule, former Head of Online Dispute Resolution at eBay and PayPal and now COO at Modria.com Inc
Dr Pablo Cortes, Senior Lecturer, School of Law, Leicester University
Jo DeMars, Founder DeMars & Associates, who operate several consumer arbitration programs, including the Net Neutrals service for eBay, USA,
James Walker, Founder and CEO of Resolver.co.uk
Tim Wallis, Chairman of Claims Portal Limited and the ABI GTA Technical Committee and Member of the Civil Justice Council's ODR Advisory Group,
Speaker to be named from The Ombudsman Association
Gregory Hunt, Director of Business Development, Ombudsman Services
Diana Wallis, former Vice President of the European Parliament and now Senior Fellow in Law, University of Hull
Rahim Shamji, Director of Commercial Training & International Projects of the ADR Group
Dr Sue Prince, Associate Professor of Law, Exeter University and Member of the Civil Justice Council's ODR Advisory Group
Mark Gee, Chief Technology Officer at the Financial Ombudsman Service (UK representatives on the European Commission's Advisory Group on the operation of the ODR Platform)
Mike Lind, GM Europe for Modria.com
Dan Rainey, Chief of Staff National Mediation Board, Washington DC, USA
Tresca Rodrigues – Principal, Moralis Consulting
Dean Dunham, broadcaster/columnist on consumer matters and CEO of The Retail Ombudsman ,
Bill Scouller, Founder Director of ODRO Ltd
Graham Ross, Head of the European Advisory Board, Modria.com Inc, and member of the Civil Justice Council's ODR Advisory Group
Sir Norman Wrassle, Chairman of the Tripe Marketing Board.