BBC Radio interview with Graham Ross 
BBC Radio Merseyside-Graham Ross on new Consumer ADR/ODR Laws-1st Oct 2015 -
00:00 / 00:00

Graham Ross explains his criticisms of the European legislation on Alternative and Online Dispute Resolution for consumer disputes.

Monday, July 27, 2015



On the 26th July 2015 the UK Government launched a consultation on proposals to establish a Small Business Commissioner to help small business resolve supply chain disputes with other larger businesses. See

Tuesday, July 7, 2015

As from the 1st October 2015 it will be an offence for any business selling goods or services to people buying other than for the purpose of a trade, profession, business or craft to not inform those customers whose complaints they do not resolve, of the details of an...

Sunday, July 5, 2015

Michael Gove, who in May 2015 was given the duel role within the UK justice system and government of Lord Chancellor and Secretary of State for Justice, used his first formal speech, at the Legatum Institute in London, to criticise our "creaking and outdated" justice s...

Saturday, July 4, 2015

It was a pleasure to be invited to speak on developments in Online Dispute Resolution at the German Bar Association Annual Conference held in Hamburg on the 11th to 13th June 2015.


The main theme and title for the event was "Conflict Resolution Is Changing. Is Law Losi...

Sunday, February 22, 2015

I was pleased to be invited to speak at a recent (5th February) Westminster Business Forum on the forthcoming changes in consumer law and the implementation this year of the European Directive on Alternative Dispute Resolution (ADR) and coming into force of the Regulat...

Monday, February 16, 2015

​In the news today is the publication of the ground breaking Report by the 15 strong ODR Advisory Group to the Civil Justice Council (of which I am a member ) for an Internet based court service with judges hearing cases online and with much more effort in helping peop...

Friday, February 13, 2015

By Tresca Rodrigues


The alternative dispute resolution (ADR) industry is at a pivotal point of change and its ability to respond effectively is vital for future success.


Changes to the ADR landscape (EU ADR Directive, the government’s civil justice agenda, legal aid cu...

Monday, October 27, 2014

Looking forward to giving a presentation to a Council of Europe hearing in Madrid on the 30th October as to the role of Online Dispute Resolution (ODR)  in improving access to justice.  Not to be confused with the European Union, the Council of Europe was the body set...

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