BBC Radio interview with Graham Ross 
BBC Radio Merseyside-Graham Ross on new Consumer ADR/ODR Laws-1st Oct 2015 -
00:00 / 00:00

Graham Ross explains his criticisms of the European legislation on Alternative and Online Dispute Resolution for consumer disputes.

Despite being one of the major creators of civil justice throughout the world, it is shameful that, with over 100 years passing since Judge Mathew gave us the famous phrase about  the courts sharing the same door policy as the Ritz Hotel, that more and more  people  fi...

Thursday, February 11, 2016

 

Continuing from my previous post on how increasingly interest is being shown in the potential for ODR in specific types of claims, last week I travelled to Salamanca University in Spain to talk on the role of ODR within collective redress (i.e. group/class actions) cl...

Wednesday, February 10, 2016

 

One example of how interest in ODR (Online Dispute Resolution) is beginning to mature is the growing interest in the application of ODR to specific categories of claims. For example, last month, I was asked to give a talk at a conference organised by Action Against Me...

Thursday, November 12, 2015

 

Last week saw the publication of a Report to the Committee on Legal Affairs and Human Rights
 of the Council of Europe on the question of whether ODR and the increasing use of technology and communications over the Internet for the resolution of disputes may conflict...

Wednesday, November 11, 2015

 

The 1st October 2015 was quite a momentous day for ADR (Alternative Dispute Resolution) and ODR (Online Dispute Resolution). Its just a pity very few businesses in the UK knew about it.  Very few knew that, when  they walked into their offices or opened virtually for...

Tuesday, November 10, 2015

 

If we listened only to the naysayers of this world, we would still be living without:-

 

The aeroplane - "no  chance of it ever becoming a commercial means of transport "- Engineer Magazine 

 

The telephone- "it has too many shortcomings to be seriously con...

Sunday, November 8, 2015

 

On the 14th October  2015, Westminster Legal Policy Forum held a seminar on the future of the courts, the second part to which focused on access to justice and the role of technology. Below are some short notes of the proceedings. I have not included all speakers but...

Tuesday, July 7, 2015

As from the 1st October 2015 it will be an offence for any business selling goods or services to people buying other than for the purpose of a trade, profession, business or craft to not inform those customers whose complaints they do not resolve, of the details of an...

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