BBC Radio interview with Graham Ross 
BBC Radio Merseyside-Graham Ross on new Consumer ADR/ODR Laws-1st Oct 2015 -
00:00 / 00:00

Graham Ross explains his criticisms of the European legislation on Alternative and Online Dispute Resolution for consumer disputes.

Friday, February 26, 2016

I have been under some attack in the comment section of the online version of the Law Society Gazette.  By all means read the exchanges in full, especially to those to whom I have responded,  and no doubt it will have advanced since I made thi...

Thursday, February 11, 2016

 

Continuing from my previous post on how increasingly interest is being shown in the potential for ODR in specific types of claims, last week I travelled to Salamanca University in Spain to talk on the role of ODR within collective redress (i.e. group/class actions) cl...

Wednesday, February 10, 2016

 

One example of how interest in ODR (Online Dispute Resolution) is beginning to mature is the growing interest in the application of ODR to specific categories of claims. For example, last month, I was asked to give a talk at a conference organised by Action Against Me...

Thursday, November 12, 2015

 

Last week saw the publication of a Report to the Committee on Legal Affairs and Human Rights
 of the Council of Europe on the question of whether ODR and the increasing use of technology and communications over the Internet for the resolution of disputes may conflict...

Tuesday, November 10, 2015

 

If we listened only to the naysayers of this world, we would still be living without:-

 

The aeroplane - "no  chance of it ever becoming a commercial means of transport "- Engineer Magazine 

 

The telephone- "it has too many shortcomings to be seriously con...

Monday, July 27, 2015

 

 

On the 26th July 2015 the UK Government launched a consultation on proposals to establish a Small Business Commissioner to help small business resolve supply chain disputes with other larger businesses. See https://www.gov.uk/government/consultations/small-business-c...

Tuesday, July 7, 2015

As from the 1st October 2015 it will be an offence for any business selling goods or services to people buying other than for the purpose of a trade, profession, business or craft to not inform those customers whose complaints they do not resolve, of the details of an...

Sunday, July 5, 2015

Michael Gove, who in May 2015 was given the duel role within the UK justice system and government of Lord Chancellor and Secretary of State for Justice, used his first formal speech, at the Legatum Institute in London, to criticise our "creaking and outdated" justice s...

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